We welcome feedback on all aspects of our service.
If you would like to tell us how we can serve you better, or just ask us a question, then contact Lee Robinson, Customer Service Director, Baxi Group.
We're proud of how we conduct ourselves as a business and how we communicate with you, our customers. When dealing with us, you can rest assured that we will always do our best to help you, no matter how big or small your enquiry.
In order that we can continue to deliver the exceptional levels of customer service on which we pride ourselves, we take our customers' feedback seriously.
We welcome feedback on all aspects of our service.
If you would like to tell us how we can serve you better, or just ask us a question, then contact Lee Robinson, Customer Service Director, Baxi Group.
We are confident that we will provide you with the best service possible. But don't just take our word for it. Have a look at our comments page to find out what our customers say about us.
We would like to get your views on our new site, please take a couple of minutes to complete our short survey.
All completed survey forms are collated and read by our management team regularly...your views are important to us and will help us drive future improvements to the site.
Thank you.
heateam, has been named as one of the 2010 Top 50 Call Centres for Customer Service following the UK's biggest ever call centre benchmarking exercise.
