Product Help

Understanding your domestic heating systems

Tell us which product you would like help with:

This section of the website aims to provide practical help on the Baxi Group ranges of boilers, water heaters and cylinders.

We can offer you:

• Technical help via frequently asked questions
• A range of video 'How to' guides for common fault finding and fixes.  
• Help finding an installer for a new product
• Help finding a replacement product
• Help contacting us
• Help accessing product literature

Take a look through the relevant product area and if you can't find what you are looking for, please call us on 0844 335 2266. We would be happy to help answer your question.