Thank you for providing your feedback to the 'Contact Lee Page'. Your comments are really useful in helping us improve our service.
I do review and discuss your comments regularly and realise that there are still things that we could do better, which is why your feedback is so important 
in helping us achieve this.
We were extremely proud to be awarded 7th place in the recent Top 50 Call Centre Awards for Customer Service 2010, beating off all industry competition and improving on our standing of 18th position in 2009. We received invaluable feedback on the issues that mattered to our customers and we have used this over the last 12 months to improve the experience our customers have when dealing with heateam.
We really are committed to continually improving and appreciate this an ongoing process, so please keep providing your feedback and I'm confident you'll see even more positive changes over the coming months.
