Benchmark is the nationally-recognised scheme that places responsibilities on both manufacturers and installers to ensure best practice in the installation, commissioning and servicing of domestic heating and hot water products in line with Building Regulations in England and Wales. It is managed and promoted by the Heating and Hotwater Industry Council (HHIC).
Manufacturers and product suppliers sign up to the Benchmark Scheme Requirements to supply products which meet all required standards and provide support to installers and customers in the supply and after-sales service related to their products. Installers work to a clear, effective Code of Practice to competently install, commission and service products in line with manufacturers' instructions, including completing Benchmark Checklists and providing support to the customer.
Benchmark customer documentation
Customers receive documented evidence that their product has been correctly installed and is left operating at optimum efficiency. Customers receive clear information about how to ensure optimum performance and efficiency from the product supplied; any servicing requirements and gain access to effective advice and assistance from installers and product suppliers.
Benchmark Checklists are included within the installation instructions of all products supplied by Benchmark members. They are recognised by the Government as an effective means of demonstrating compliance with Building Regulations and are increasingly important for customers for future reference and as evidence of a competent installation for the optional documents section of the Home Information Pack.
Baxi Group's role in Benchmark
Baxi Group is one of the founding manufacturer members of the Benchmark Scheme and, as an authorised member, is regularly audited to comply with the requirements of the Scheme.
Compliance with Benchmark demonstrates that Baxi Group supplies products that meet all the required standards and provides support to installers and customers in the supply and after-sales service related to its heating products.
More information on the scheme can be found here.
